Absolutely. While we are proudly based in Perth and have a strong connection to the local community, we work with clients right across Australia. Thanks to technology and the ability to communicate via phone, video call, and email, distance is not a barrier to getting quality support. Whether you are in regional Western Australia, another state, or even overseas and looking to purchase property in Australia, we are here to help. We believe everyone deserves access to knowledgeable, caring support when it comes to one of the biggest financial decisions of their life, and we make it our priority to be accessible no matter where you are located.

A pre-approval is an indication from a lender that they may be willing to lend you up to a certain amount, based on a preliminary assessment of your financial situation. It is not a formal loan offer, but it gives you a clearer idea of your borrowing capacity before you start attending open homes or making offers. Having a pre-approval in place can also show sellers and real estate agents that you are a serious buyer. At Village Home Loans, we recommend speaking with us before you start your property search so we can help you understand your position and get the groundwork in place. It puts you in a much stronger position when the right property comes along.

The timeline can vary depending on a number of factors, including the lender, the complexity of your application, and how quickly documents are provided. Generally speaking, getting a pre-approval can take anywhere from a few days to a couple of weeks, while full loan approval after you have found a property can take a similar amount of time. Settlement timelines are usually set by the contract of sale and can range from a few weeks to a couple of months. At Village Home Loans, we keep you informed at every stage so you always know what is happening and what comes next. We aim to take the uncertainty out of the process.

A fixed rate home loan means your repayments stay the same for a set period, usually between one and five years, regardless of what happens to interest rates in the broader market. This can make budgeting more predictable. A variable rate loan, on the other hand, can go up or down in line with market changes, which means your repayments may change over time. Some borrowers choose a split loan, which combines both options. There are pros and cons to each approach depending on your circumstances, goals, and how much flexibility you need. At Village Home Loans, we will help you understand the differences so you can make a decision that feels right for you.

Having a less-than-perfect credit history can feel like a barrier, but it does not automatically mean you are out of options. At Village Home Loans, we work with a range of lenders, some of whom specialise in helping borrowers who have experienced financial difficulties in the past, such as defaults, missed payments, or bankruptcy. Every situation is different, and the right approach depends on the specifics of your history and your current financial position. We will have an honest conversation with you about where things stand and what options may be available. We never judge, and we always do our best to find a path forward.

While the exact documents required can vary depending on your situation and the lender, there are some common items most lenders will ask for. These typically include proof of identity such as a passport or driver's licence, recent payslips or tax returns if you are self-employed, bank statements, details of any existing debts or liabilities, and information about the property you are looking to purchase. At Village Home Loans, we will walk you through exactly what is needed for your specific circumstances so you are not left guessing. We help you get organised early so the process runs as smoothly as possible.

In most cases, our service comes at no direct cost to you as the borrower. Mortgage brokers in Australia are typically paid a commission by the lender once a loan settles. This means you can access our knowledge, support, and lender connections without paying a fee out of your own pocket in most situations. We are always transparent about how we are paid and will explain this to you clearly before we proceed. Our obligation is to act in your best interests, and we take that responsibility seriously. If there are ever any costs that apply to your specific situation, we will let you know upfront.

Not at all. Village Home Loans works with a wide range of clients across all stages of life and property ownership. Whether you are buying your first home, upgrading to a larger property, investing in real estate, refinancing an existing loan, or looking at options for a construction project, we can help. We also work with self-employed borrowers and those with more complex financial situations who may find it harder to get support from a standard bank. No matter where you are in your property journey, we are here to have a conversation and see how we can help.

When you go directly to a bank, you only see what that one lender has to offer. At Village Home Loans, we have access to a broad panel of lenders, which means we can look across multiple options to find one that suits your specific needs. Beyond that, we offer something a bank simply cannot, and that is personalised support from someone who is in your corner. We take the time to explain things clearly, answer your questions without the jargon, and make sure you feel confident at every step. Our goal is to remove the stress from the process and make sure you feel supported, not just processed.

A mortgage broker acts as the go-between for you and a wide range of lenders, including banks, credit unions, and non-bank lenders. Rather than you having to approach each lender individually, a broker does that legwork on your behalf. At Village Home Loans, we take the time to understand your personal situation, your goals, and your financial position before we start looking at options. We then present you with loan options that suit your circumstances and explain each one in plain language so you can make an informed decision. Think of us as your guide through the entire process, from your first conversation right through to settlement.